Here's What Our Clients Are Saying About Our Services:
★★★★★
A Trusted IT Partner For More Than 15 Years
The biggest benefit of working with Professional IT Solutions has been the personal service. You're dealing with real people who are consistent, reliable, and stay up to date with the constantly changing technology landscape.
I also appreciate that they communicate honestly about both the good and the bad of new IT developments. They're direct, transparent, and tell you what you need to know.
If someone asked me about choosing an IT provider, I'd tell them there are certainly cheaper and more expensive options out there, but for my money, I trust Lyle and his crew. I've known them for more than 15 years, and they've been there every time I've needed them. They're dependable, honest, direct, and a team I can count on
Ralph Slocum
Financial Consultant
Slocum Wealth Management
San Luis Obispo
Committed, Consistent and Responsive
The single biggest benefit to the Ernst Law Group since we started using Professional IT Solutions as our IT provider is reliable remote connections. From the courtroom to the boardroom and everywhere in between, we have consistent access to our files which keeps us operating at optimal efficiency.
Better than other IT firms we have worked with in the past, we like Professional IT Solutions commitment, consistent service, and responsiveness to issues.
If you are on the fence about choosing Lyle and his team at Professional IT Solutions as your IT firm, I say we have no regrets, they provide excellent value.
Call them today, you'll be glad you did.
Don Ernst
Attorney
Ernst Law Group
San Luis Obispo
Confident that my data is safe and secure
Partnering with Professional IT Solutions has been a great business decision. Having Professional IT Solutions manage my systems has given me peace of mind and confidence that my systems and data are safe and secure. The team at Professional IT Solutions is professional, reliable, business-like, and not flaky. Ask yourself what avoiding a ransomware attack, the loss of your data, and the business disruption while you spend mega brain cells and dollars to rebuild your business and personal lives is worth.
Niel Dilworth
Architect
San Luis Obispo
Fast, efficient, dependable, and local
I've been partnering with Professional IT Solutions for over 7 years. I love that they are a local company that provides professional services at a reasonable price. I am up to date on all the new technologies which help my business run smoothly.
I appreciate that all my systems are monitored for issues and problems and that Professional IT Solutions is proactive in maintaining my systems which prevents downtime and IT surprises.
I am not a computer specialist. I am a specialist in my profession. I have Professional IT Solutions on my team, full-time. By letting them do what they do best, frees up my time to do what I do best.
Professional IT Solutions is local, fast, efficient, and dependable, which means IT is something I don't have to give a second thought about; it's covered.
Stacy Korsgaden
Coastal Wealth Financial Services
Grover Beach
Best Business Decision We Ever Made
Partnering with Professional IT Solutions has been one of the best business decisions that Apodaca Paving, Inc. has made. Having Computer Tech handle our IT system, takes away the stress of dealing with all technical issues ourselves, but now we are also in Compliance!
When we have a question or an issue, Professional IT Solutions call back service is quick and efficient, along with work ethic! Their quick response and ethical beliefs remove any hesitation about who handles our systems and information.
Don't spend any more time or money thinking about it, have Professional IT Solutions handle all your computer needs! Lyle and his staff will reduce downtime and stress and keep your systems up and running.
Norma Marroquin-Loera
Office Manager
Apodaca Paving
Support Tailored to Your Business
Partnering with Professional IT Solutions has given us the confidence in knowing that our systems and data are secure and protected from cyber threats. In the service industry, time is our most valuable asset. Having a trusted company like Professional IT Solutions to handle all our IT needs frees up our time to better serve our clients.
They provide prompt and reliable service. Whenever we've needed IT assistance, your office has always been able to help us within hours. I recall calling in after hours when our software wasn't working, and they got us back online within an hour!
Business owners need to seriously consider the services offered by Professional IT Solutions. I am a firm believer in letting the experts take care of business operations that I may not be proficient in. It not only allows you to focus on your business but also provides reassurance that your office technology is not only properly monitored, but secure and well-maintained by experts.
Trusha Patel
CA Tax Pros
Arroyo Grande
All ‘Tech’ Needs Under One Roof
Professional IT Solutions has provided IT services to our practice for 7 years. Professional IT Solutions have always proven to be reliable, and available for either remote support or doing on-site visits which reduces the stress level of my staff.
Professional IT Solutions is superior at monitoring our systems 24/7 and keeping our PCs up to date, not only with software but the hardware as well therefore almost eliminating downtime which then frees us up to see more patients.
Availability is never an issue; Professional IT Solutions go above and beyond when it comes to any other tech services needed beyond our server/computer.
If anyone is considering Professional IT Solutions I would highly recommend them, they are knowledgeable, friendly, always available, and can supply all of your tech needs under one roof.
Gina Levy
Business Development Manager
Eric G. Levy, MD Family Medicine
Stress-relieving partnership
Professional IT Solutions has always responded quickly to our IT-related issues, and they always resolve those issues promptly. We are extremely pleased with their services and have partnered with Professional IT Solutions for almost 20 years. We truly view our relationship with Professional IT Solutions as a partnership, knowing that we have them on speed dial and their quick response time honestly relieves stress from our day-to-day operations - especially during tax time.
Leeann Liscombe EA
Kizanis & Liscombe EA
Arroyo Grande
Grateful for remote service
Professional IT Solutions has been remotely monitoring my server and workstations for over 10 years. Any abnormalities that come up can be dealt with by Professional IT Solutions, which frees me from spending the time to investigate and correct the problem or issue. Professional IT Solutions maintains all the updates to Windows and other software programs, so I'm at ease knowing that my systems are up to date. Any issue that needs attention while I am working on my system can be communicated directly to Professional IT Solutions by phone or email. They provide prompt service when contacted, which then allows me to go about my business and not worry about my IT.
I'm grateful that they handle issues remotely, which means I'm not spending my time waiting for a technician to show up on-site to correct any issues.
Professional IT Solutions has been handling my computers since 2009, there has been no need to change to another IT vendor.
Richard May
Richard A. May, EA, Inc.
Valencia, CA
They don’t make us wait like other IT companies
Professional IT Solutions considers us business partners. The fact that when we call with an issue, we feel that their techs care about us and want to fix the issue as soon as possible. They do not make us wait a day or two before helping us like other tech companies, which keep us up and running worry-free.
Professional IT Solutions is proactive. They keep our computers updated and proactively look for possible (or potential) issues instead of waiting for the problems to happen therefore preventing downtime because potential problems are fixed before they become big problems.
IF anyone is considering partnering with a local IT company, don't wait. Partnering with Professional IT Solutions would be one of the best and important business decisions you could make.
Michael Garripee
CEO & Owner
Bomar Security & Investigations
Santa Maria
They are quick to respond, minimizing downtime.
Professional IT Solutions has been supporting both of my restaurants for well over 10 years. They always have a quick response time when a problem is reported therefore minimizing any potential downtime. They solve the actual problem without creating new ones, which keeps my IT costs within budget. Lyle and his team take the time to explain what they are doing certain things, therefore, enabling us to have a better understanding of the IT process.
Mike Dennis
Owner
Klondike Pizza
Arroyo Grande and Santa Maria
No Geek Speak
I just had to tell you that you guys always hire and send the best technicians. I have very much appreciated their knowledge and mostly their patience with me. Yesterday, your tech was nothing short of fabulous! I had a few things on my list to take care of and he wrapped all of them up with a bow. 😊
Thank you for continuing to be a company that I can count on over and over again!!
Dorian Harris
Admin
Slocum Wealth Management, San Luis Obispo
Over 12 Years Of Fast, Responsive IT Support We Can Count On
"We've been working together for more than 12 years, and the biggest benefit has been knowing I can always count on the staff at Professional IT Solutions to respond quickly whenever we need help. That kind of responsiveness gives us confidence that when something goes wrong, it won't stay that way for long.
What really sets Professional IT Solutions apart is that they answer their phones and return voicemails and emails. With other IT companies, getting a call back was always a struggle, and that was incredibly frustrating when our computers weren't working and we needed immediate attention. We never have to wonder if we'll hear back—they're there when we need them.
If you're on the fence about choosing Professional IT Solutions as your IT provider, I'd say give them a try and see for yourself. After more than 12 years of working together, I can honestly say the difference in their responsiveness and service is something you'll notice right away. I'd absolutely recommend them."
Kelly Smith, BHS
Smith and Ryan Administrators
Santa Maria
Clear Technology Guidance You Can Trust
"We've been working with the team at Professional IT Solutions for over 15 years, and they've consistently been a trusted technology partner. When we relocated and reopened our business, their team made what could have been an overwhelming process feel seamless. They organized every aspect of our technology needs, explained what we needed and why, and gave us complete confidence that we were making the right decisions.
Because of their planning and expertise, we experienced zero downtime, had a smooth transition to our new location, and reopened right on schedule. That level of preparation and support gave us real peace of mind.
What truly sets Professional IT Solutions apart is that, even in the fast-paced world of business technology, they still have a genuine hometown feel. They're knowledgeable, approachable, and always take the time to help us understand our options instead of overwhelming us with technical jargon. We would confidently recommend Professional IT Solutions to any new or established business looking for clear, thoughtful technology guidance and a partner they can trust."
Peggy Carlock, Owner
Ron’s Nursery
Halcyon