Lyle & Natalie Thomas

IT that works for you

In 1996, Lyle had a successful IT career as a network engineer for JF Shea Co., Inc., one of the largest privately-held construction and real estate companies in the United States. Lyle and Natalie had 2 young daughters at home, and the corporate life didn’t leave much time to be a hands-on dad. After many family conversations, we decided to start our own IT company in Pasadena, California. Lyle doing all the “tech” and Natalie doing “everything non-tech”. Our first few clients were Catholic schools in the area where the Shea’s donated IT infrastructure but didn’t want to support it. After much hard work, we were providing a comfortable life for our family and were able to be the active parents we wanted to be.

In 2003 we decided to move the company to the Central Coast of California to be closer to extended family. Again after much hard work, business was successful and coastal life was good.

The girls are now grown and living their own lives, and Professional IT Solutions has become a respected IT company on the Central Coast serving CPAs and many other local businesses.

Here’s why so many businesses depend on Professional IT Solutions for complete IT services and support:

  • Our firm is focused primarily on supporting CPAs
    CPAs are challenged to be competitively priced while staying current with technology and security. Time is money. With outdated technology, your staff can't be as productive as they could be. We take the time to verify what new technology is relevant for CPA firms relieving the IT stress from day-to-day operations.
  • We have spent the last 20 years supporting CPAs throughout the Central Coast.
    Most IT Support Firms are jacks of all trades but masters of none. As a CPA, we know that your time is literally what you bill for, and it is extremely frustrating to spend your time paying an IT firm to learn how to support the unique needs of an accounting practice. At Professional IT Solutions, we eliminate this all too common frustration as we have over 20 years of experience supporting CPAs just like you, which means we'll never be caught learning on your dime.
  • We respond to all critical service requests in 5 minutes or less and have the data to prove it.
    When you have a critical support request, you don't know if and when you will get help. Your server or network is down, and your practice can't wait for support. When critical support requests come into our system, we will respond in 5 minutes or less.
  • We provide 24/7 support during tax season at no additional cost.
    When it is crunch time for you, it is for us as well. As tax deadlines approach, we realize you get busier, work longer hours, and can't afford downtime. So during tax seasons, we have a dedicated support professional available to support you 24/7. This means you will be able to get support on April 14th at 9:00 PM, and you won't get charged extra.
  • We back all our work with our unconditional, 100% money-back guarantee.
    You are a tax professional, not an IT professional. It isn't your responsibility to know what your needs are. You need IT solutions that meet your specific requirements. We have the experience to recommend and engineer the correct IT solutions. If it doesn't work or wasn't the correct solution, we will make it right or take it back.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Professional IT Solutions is here to team up with you and your company for expert support.

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The Central Coast Business Owners’ Guide To IT Support Services And Fees

Our Mission

Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.

Free Report Cover Image


The Central Coast Business Owners’ Guide To IT Support Services And Fees